Comverge Thermostat Manual

Where can i get a installation/users manual for a Comverge 1F88-270 thermostat? - Answered by a verified HVAC Technician We use cookies to give you the best possible experience on our website. Web-Programmable Thermostat Homeowner’s Manual Look inside for a complete guide to the setup and operation of your new thermostat. ©20 14 Comverge, Inc.

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    • 222 Laporte Ave.
      Fort Collins, CO 80524
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      Fort Collins, CO 80522-1580
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Try low water-using plants that provide seasonal colors and textures for year round beauty.

  • Privacy FAQs
  • Program FAQs
  • Installation FAQs
  • Thermostat FAQs

Itron, an authorized Utilities contractor, is conducting marketing activities on behalf of the Peak Partners Thermostat and Water Heater program. Residents may receive mailings, or be contacted by phone by an Itron representative. Fort Collins Utilities also has partnered with Nest and Honeywell, who may reach out to customers to enroll in the Peak Partners program.
Additionally, Itron will be installing the Wi-Fi thermostats and Water Heater controllers during pre-set appointments. Residents may notice marked vehicles and associated uniformed installers as they complete their work. Please call 855-350-1464 for more information.

The electric grid is like the interstate road system. At times, there is 'rush hour' and traffic congestion. In the electric grid, the equivalent to rush hour means the grid is reaching 'peak,' which is the most expensive time to purchase and use electricity.
The Peak Partners program is intended to ease up electricity consumption at these peak times.

Ready to Participate?

Enroll now and schedule your installation.

Access Your Thermostat

You can access your thermostat remotely by clicking here.

Benefits of Peak Partners

By participating as a Peak Partner you will get the convenience and control of a Wi-Fi thermostat, plus the savings of a programmable one, which ranges around 10 percent of your cooling and heating loads, so you will see a lower electric and gas bill. You will save energy and money year-round.
Fort Collins Utilities will send a signal to your thermostat to automatically reduce energy consumption at peak times (typically less than 10 hours per month). You will have the option to override the signal sent out by Fort Collins Utilities so you remain in control.
For questions related to Privacy and Data Collection, refer to the Peak Partners Privacy FAQs.

Thermostat

For further questions about system or program eligibility, please contact cGVha3BhcnRuZXJzQGZjZ292LmNvbQ.
For technical support issues, contact cGVha3BhcnRuZXJzc3VwcG9ydEBpdHJvbi5jb20= or call 855-350-1464.

Eligibility Requirements >>
  1. Must be a Fort Collins Utilities Light and Power customer
  2. Home must contain central heat ventilation and air conditioning (HVAC) with no window air conditioning units
  3. Must have working wireless Internet connectivity (Wi-Fi) in the home
  4. If you live in an electric heated home no demand limiter installed in the house
  5. Must have a standard electric meter (no daily/monthly reads)

The following systems are compatible with the thermostat:

  • Gas or oil heat
  • Electric furnace Heat pump (no auxiliary or emergency heat)
  • Heat pump (with auxiliary or emergency heat)
  • Multi-stage systems
  • Cool only systems
  • Millivolt
  • Dual fuel systems

Note: Multi-zone systems are not compatible.

Troubleshooting

If you’ve just installed the Sensi thermostat and now your heating does not work as expected, proceed through the following steps until the issue is resolved.

If you've had Sensi installed for a while, and it was previously working fine, still check these things, but you may need to refer to an HVAC technician to service your equipment.


Check power

Make sure your HVAC equipment power switch is turned on.

Most HVAC systems has a power switch, on or near the furnace or air handler that looks like a light switch. Make sure it is turned on.

Make sure the furnace door or air handler panel is in proper position.

A loose or improperly installed blower compartment door or furnace panel can keep the equipment from operating. Make sure it’s squarely in place so it will engage the safety switch inside the cabinet.

Comverge Thermostat Manual 2017

Reset your breaker.

At the main home electrical panel, turn the HVAC equipment breaker off, then turn it back on to reset the breaker.

Check voltage.

With a voltmeter, check to ensure there is a voltage at the thermostat.

  • Set your voltmeter to AC and measure the voltage between available wire terminals.
  • Place one test probe on the exposed copper wire of RH (or RC), which is the power wire, and G (fan). Do the same for RH (or RC) and W/E (first stage heating/cooling for a heat pump or first stage cooling for an air conditioner).
  • Record the voltage readings. If you have less than 20VAC, the thermostat will not be able to turn on your system.


Test Thermostat Operation

If your heating system still does not turn on, follow the steps below to determine if the issue is related to the thermostat.

  1. Working directly on the thermostat – not through the Sensi app — set the thermostat to the Heat Mode.
  2. Increase the set point a few degrees above the room temperature.
  3. The thermostat should make a soft clicking sound and the background will turn orange (Sensi Touch) or the thermostat will display 'Heating' under the set temperature.
  4. Wait for a few minutes. Does the furnace ever sound like it is trying to come on?
  5. Afterwards, lower the set temperature below the room temperature. You should hear another soft click, and the thermostat will no longer read 'Heating' and/or the background will be gray.


Reset the thermostat

After successfully resetting your thermostat, try the above thermostat operation test again.

Sensi Smart Thermostat

Pull the faceplate off the wall and flip it over. Remove the 2 AA alkaline batteries and allow the front display screen to go blank. Reinsert the batteries and push back on the wall.

  • Check the battery icon. In the upper right-hand corner of the thermostat display, there will be a battery icon. If the battery icon is low, replace the batteries using the above method and try the thermostat operation test again.

Sensi Touch Smart Thermostat

  • Press Menu.
  • Press About Thermostat.
  • Factory Reset thermostat. (Note: You will need to reconnect to Wi-Fi again.)


Check Wiring

Manual

Confirm that you labeled and installed your wires properly.

Did you take a picture of your old thermostat’s wiring? Make sure that you input the correct terminal labels to the wire picker when you installed your thermostat.

Did your old thermostat have two sets of terminal labels? Learn more about terminal labels and be sure you're entering the correct terminals that correspond to your system type (Conventional or Heat Pump). The table below shows what each terminal letter represents.

Tighten the wire connections

Pull the thermostat off the sub-base and check to make sure the wires are firmly connected to the thermostat terminals.

Pull on each wire. None of them should come out when you tug on them. If they do, screw them back in securely.

Comverge Thermostat Manual

Be sure that the thermostat fits securely to the sub-base. If the thermostat wiring protrudes too far past the sub-base, or if you did not use the wall screws that were provided, this can prevent your system from turning on. Ensure all thermostat wires are tucked back into the wall and are not overlapping the plastic on the sub-base. Ensure that wall screws are screwed in tight.


Check your HVAC settings

Comverge Thermostat Manual Instructions

When completing the installation and connection path within the Sensi app, your thermostat will be configured automatically based on the wiring that you entered. However, if you do not complete the connection process right away, or if your thermostat is wired incorrectly, it may need to be reconfigured to reflect your system type. Refer to our configuration article with instructions based on thermostat model and system type.